e.g., neighbouring city to Hamilton is TorontoĪ delay or cancellation that directly results from an earlier uncontrollable delay or cancellation is also considered to be an uncontrollable delay or cancellation when WestJet has taken all reasonable measures to lessen the impact of the earlier delay or cancellation.

if a reservation cannot be confirmed as in the point above, we will provide a confirmed reservation for a flight operated by another airline travelling on any reasonable air route from the airport at which you are located, or another airport that is within a reasonable distance of that airport, to your original destination (transportation will be provided from the airport where you are located to the new departure airport, if applicable).

on the next available WestJet or WestJet Encore flight or on a flight operated by a non-WestJet airline, if the next available flight is travelling on a reasonable air route from the airport at which you are located to your original destination and departs within forty-eight (48) hours of the event that caused the delay.

Provide a confirmed reservation for no additional charge:.

If your WestJet flight is delayed for three (3) hours or more, or cancelled due to reasons outside of our control, we will: For example, a bird strike may have occurred, a guest may have a medical issue or weather events like snowstorms or hurricanes may interfere with the safe operation of your flight. Your WestJet flight may be delayed or cancelled due to reasons outside our control. Learn more about flight interruptions to flights departing, arriving or diverted through the United States. For more information about your passenger rights please contact WestJet or visit the Canadian Transportation Agency’s website.

If you are denied boarding, your flight is delayed or cancelled for at least two hours, or your baggage is lost or damaged, you may be entitled to certain standards of treatment and compensation under the Air Passenger Protection Regulations. Either way, we will ensure that the impact on your travel is minimized. However, there may be times where substitutions of aircraft or seat configuration changes are made for operational requirements. As a result, a larger or smaller aircraft or different seating configuration may be used for your flight. WestJet and WestJet Encore by policy do not overbook flights, a common practice in the airline industry.

To minimize any inconvenience, we will do our best to keep you informed, and get you on your way as quickly and safely as possible. We know that any type of interruption to your schedule can be challenging and inconvenient.

Another tomorrow ab